Cookie and Privacy Policy
This Cookie and Privacy Policy explains how Bano B.V. uses cookies and processes personal data when you visit our website, contact us, submit a form, request information or communicate with us.
Bano B.V. is based in Groningen, the Netherlands, and provides event production, audiovisual technology, stand construction, studio production and related services for clients in the Netherlands and across Europe.
We believe it is important to be clear about the data we collect, why we collect it and how you can manage your preferences.
Who we are
Bano B.V.
Address: Gotenburgweg 15, 9723 TK Groningen, The Netherlands
Phone: +31 85 40 18 251
Email: info@bano.nl
Chamber of Commerce: 02028065
VAT: NL820479779B01
What are cookies?
Cookies are small text files that are stored on your device when you visit a website. Cookies can help a website work properly, remember certain preferences, analyse website use or support marketing and advertising activities.
Some cookies are necessary for the website to function. Other cookies, such as analytics or marketing cookies, are only used when allowed under the applicable cookie settings or when you have given permission through the cookie banner.
The European Union describes cookies as small data files placed on a device to make websites work properly or to support certain website functions. Users can often choose whether to allow non-essential cookies through a cookie banner or browser settings. :contentReference[oaicite:1]{index=1}
How Bano uses cookies
Bano uses cookies to keep the website working, improve user experience, analyse website visits and, where applicable, support relevant marketing or advertising activities.
Our website may use the following types of cookies:
- Necessary cookies: cookies that are required for the website to function properly.
- Functional cookies: cookies that remember preferences or help improve the way the website works.
- Analytics cookies: cookies that help us understand how visitors use the website.
- Marketing cookies: cookies that may be used to show relevant content, measure campaigns or support advertising.
- Third-party cookies: cookies placed by external services, such as embedded video platforms or analytics providers.
Necessary and functional cookies
Necessary and functional cookies help the website operate correctly. For example, they may remember cookie preferences, support form functionality or temporarily store session information during a website visit.
These cookies are used to make sure the website works as expected. Without them, parts of the website may not function properly.
| Cookie or service | Purpose | Retention period |
|---|---|---|
| Website session cookie | Temporarily stores session information during a website visit, for example to support forms or page functionality. | Usually deleted after the session ends |
| Cookie consent cookie | Stores your cookie preferences so the website can remember your choice. | Depends on the cookie tool settings |
Analytics cookies
Bano may use analytics cookies to understand how visitors use the website, which pages are viewed, how visitors arrive at the website and how the website can be improved.
The current Dutch cookie page mentions Google Analytics as an analytics tool used to measure how visitors use the website and how they found it. :contentReference[oaicite:2]{index=2}
| Cookie or service | Purpose | Retention period |
|---|---|---|
| Google Analytics | Measures website usage and helps us improve the website and content. | Up to 2 years, depending on configuration |
If analytics cookies are not strictly necessary, they will only be used where allowed under your cookie settings or consent preferences.
Marketing cookies
Bano may use marketing cookies to measure campaigns, improve relevant communication or show personalised content and advertisements. These cookies may be placed by Bano or by third-party platforms used for marketing and advertising.
Marketing cookies are not necessary for the website to work. You can accept or reject these cookies through the cookie banner or manage them through your browser settings.
Embedded content and third-party cookies
Some pages on the website may include embedded content, such as videos, maps, social media content or external tools. Embedded content from other websites behaves as if you visited that external website directly.
For example, the current Dutch cookie page mentions YouTube cookies used to make it possible to watch YouTube videos on the website. :contentReference[oaicite:3]{index=3}
| Service | Purpose | Possible retention period |
|---|---|---|
| YouTube | Allows embedded YouTube videos to be displayed and played on the website. | May vary by YouTube and Google settings |
Third-party services may collect data according to their own privacy and cookie policies. Bano does not fully control how these external parties process data once you interact with their services.
Managing or deleting cookies
When you visit our website, you may see a cookie banner where you can choose which cookies you want to accept. You can also change or delete cookies through your browser settings.
Most browsers allow you to block cookies, delete existing cookies or receive a warning before cookies are stored. The exact steps depend on the browser you use.
You can find cookie settings in browsers such as:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Safari
Please note that disabling necessary cookies may affect how the website works.
What personal data we may collect
Bano may process personal data when you:
- Visit our website
- Submit a contact form
- Request information or a quotation
- Subscribe to a newsletter or mailing list
- Apply for a job
- Contact us by email, phone or social media
- Work with us as a client, supplier or partner
The personal data we may process includes:
- Name
- Company name
- Email address
- Phone number
- Job title or role
- Message content or request details
- Event or project information
- Website usage data
- IP address and technical browser information
Why we process personal data
We process personal data for the following purposes:
- To respond to questions, requests and quotation enquiries
- To prepare and deliver event production, AV, stand construction or related services
- To communicate with clients, suppliers and partners
- To improve our website, services and communication
- To send newsletters or updates when you have subscribed or when legally permitted
- To manage recruitment and job applications
- To comply with legal, tax and administrative obligations
- To protect the security and proper functioning of our website and systems
Legal basis for processing
Depending on the situation, Bano processes personal data based on one or more of the following legal grounds:
- Consent: for example when you accept non-essential cookies or subscribe to certain communications.
- Contractual necessity: when processing is needed to prepare or perform an agreement.
- Legal obligation: when we must process data for tax, accounting or legal purposes.
- Legitimate interest: when processing is necessary for normal business operations, service improvement, security or client communication, provided your rights do not override those interests.
How long we keep personal data
We do not keep personal data longer than necessary for the purpose for which it was collected, unless a longer retention period is required by law or necessary for legitimate business reasons.
For example, contact form data may be kept as long as needed to respond to your request or manage a potential project. Financial and administrative records may be kept for the period required by applicable law.
Who we share data with
Bano may share personal data with service providers that help us operate our website, manage communication, analyse website performance, host data, provide IT support or deliver services.
These parties may include, where applicable:
- Website and hosting providers
- Email and CRM systems
- Analytics providers
- Marketing and advertising platforms
- IT and security providers
- Professional advisers where necessary
- Authorities if required by law
Where required, we make agreements with service providers to protect personal data and ensure that it is processed only for agreed purposes.
International data transfers
Some service providers may process data outside the European Economic Area. If this happens, Bano aims to ensure that appropriate safeguards are in place, such as contractual safeguards or other legally recognised transfer mechanisms.
Security
Bano takes appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure or alteration.
However, no website, email system or online service can be guaranteed to be completely secure. If you believe your data has been misused or that there is a security issue, please contact us.
Your privacy rights
Under applicable privacy law, you may have the right to:
- Request access to your personal data
- Request correction of incorrect or incomplete data
- Request deletion of your data
- Request restriction of processing
- Object to certain processing
- Withdraw consent where processing is based on consent
- Request data portability where applicable
- File a complaint with a supervisory authority
If you want to exercise your privacy rights, you can contact us at info@bano.nl.
Supervisory authority
If you believe that Bano processes your personal data in a way that does not comply with privacy law, you may contact us first so we can try to resolve the issue.
You also have the right to file a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.
Changes to this policy
Bano may update this Cookie and Privacy Policy from time to time. The latest version will always be published on this page.
Last updated: May 2026
Contact
If you have questions about this Cookie and Privacy Policy or about how Bano handles personal data, please contact us:
Bano B.V.
Address: Gotenburgweg 15, 9723 TK Groningen, The Netherlands
Phone: +31 85 40 18 251
Email: info@bano.nl
Chamber of Commerce: 02028065
VAT: NL820479779B01